Privacy Policy Overview

Iusena is committed to respecting and safeguarding your privacy. This policy explains how we collect, use, and protect your personal information while providing our legal services, ensuring transparency and compliance with applicable data protection laws.

2026/10/01 Iusena [email protected]

Definitions

This section clarifies key terms used throughout the privacy policy to ensure clear understanding of data protection concepts.

Personal data means any information relating to an identified or identifiable natural person.
Processing refers to any operation performed on personal data, such as collection, storage, use, or disclosure.
User means any individual who accesses or uses Iusena’s services or website.
Service refers to the legal advisory and support services offered by Iusena to entrepreneurs.
Cookies are small text files placed on your device to enhance user experience and collect information about website usage.

Data Collection Methods

We collect data through various means to provide efficient and secure legal services tailored to your needs.

Data Provided Directly by Users

Information you submit voluntarily during interactions with our services, including:

  • Full name and contact details
  • Business identification information
  • Details related to legal inquiries and case specifics
  • Communication records and correspondence
  • Billing and payment information
  • Feedback and service evaluation data

Automatically Collected Data

During your use of our website and online services, some non-identifiable data is collected automatically:

  • IP addresses and device information
  • Browser type and settings
  • Access times and pages visited
  • Cookies and tracking technologies data
  • Referring websites and search queries
  • Interaction patterns with our services

Data Received from Third Parties

In certain situations, data may be obtained from trusted third-party sources to enhance service accuracy and compliance:

  • Public business registries and official databases
  • Payment and business service providers
  • Third-party legal and compliance partners

Purposes of Data Processing

Collected data is processed strictly for legitimate and transparent purposes:

  • Providing accurate and personalized legal advice
  • Managing client accounts and communications
  • Processing payments and administrative tasks
  • Improving our services and user experience
  • Meeting legal and regulatory obligations
  • Conducting internal audits and quality control
  • Preventing fraud and ensuring security
  • Facilitating research and business analytics within compliance limits

Legal Basis for Processing Data

Data processing activities are grounded in applicable legal frameworks, including:

  • Performance of contracts and pre-contractual measures
  • Compliance with legal obligations
  • Legitimate interests pursued by Iusena, balanced against your rights
  • Obtained consent where required for specific processing tasks

General Data Protection Regulation (GDPR)

Iusena adheres strictly to GDPR principles ensuring your personal data is processed lawfully, fairly, and transparently.

  • Right to be informed about data use
  • Right of access to your personal data
  • Right to rectify incomplete or inaccurate data
  • Right to erasure under applicable conditions
  • Right to restrict or object to processing
  • Right to data portability

Cookie Usage and Management

Cookies help us enhance your experience on our website by storing preferences and analytics data.

We use essential, performance, functional, and marketing cookies in compliance with privacy standards.

Cookies are categorized to distinguish necessary operational cookies from those used for analytics or advertising.

You may manage and disable cookies through your browser settings, though this may affect site functionality.

Read our full cookie policy on the Iusena website for detailed information.

Sharing of Personal Data

We share data carefully only with parties essential to delivering our services and maintaining compliance:

  • Legal and regulatory authorities when required by law
  • Service providers acting on behalf of Iusena under strict confidentiality
  • Payment processors for transactional purposes
  • Business partners involved in service delivery
  • In cases of business transfer or reorganization with appropriate protections
  • With your explicit consent or upon your instruction

International Data Transfers

Personal data may be transferred outside Switzerland only if adequate safeguards ensure data protection equivalent to Swiss law.

Transfers rely on standard contractual clauses, binding corporate rules, or approved certification mechanisms to maintain security.

Data Retention Policy

We retain personal data only as long as necessary to fulfill legal or contractual obligations or to conduct legitimate business activities.

Account information is stored securely for the duration of our business relationship plus statutory retention periods.

Communications and correspondence are retained for record-keeping and dispute resolution as applicable.

Access and usage logs are kept for security audits and performance monitoring within defined timelines.

Upon expiration of retention periods or upon your request, data is securely deleted or anonymized unless otherwise prohibited by law.

Data Security Measures

Iusena employs industry-standard technical and organizational security measures to protect personal data against unauthorized access, alteration, or loss.

  • Use of encryption and secure communication protocols
  • Regular security audits and risk assessments
  • Restricted access controls and staff training on data protection

Your Rights Regarding Personal Data

You have several rights concerning your personal data, reflected in our commitment to transparency and accountability.

  • Access your data, request corrections, or request deletion subject to legal conditions
  • Object to data processing or request restrictions as permitted by law
  • Right to restrict processing of your personal data in certain circumstances.
  • Right to data portability, allowing you to receive your personal data in a commonly used format.
  • Right to object to processing at any time based on legitimate interests or direct marketing.
  • Right to withdraw consent for data processing where consent was the legal basis.
  • Right to lodge a complaint with the relevant data protection authority in Switzerland.
  • Right to be informed about data breaches affecting your personal information where applicable.

Exercising Your Data Protection Rights

At Iusena, you can request access, correction, deletion, or restriction of your personal data by contacting our data protection officer. Please specify your request in detail to facilitate prompt processing.

[email protected]

We aim to respond to all data protection requests within 30 days as stipulated by applicable Swiss data protection laws.

Marketing Communications

Iusena may contact you with relevant offers and updates about our legal services. You have the option to opt out from receiving marketing communications at any time without affecting other service communications.

To unsubscribe from marketing emails or newsletters, please use the unsubscribe link provided in each message or contact us directly.

Protection of Children's Data

Our services are not directed at children under the age of 16. We do not knowingly collect or maintain personal data from children without parental consent.

Links to Third-Party Websites

Our website may contain links to external websites that are not operated by Iusena. We encourage you to review the privacy policies of those third parties before providing personal information.

Updates to Our Privacy Policy

Iusena reserves the right to modify this Privacy Policy. Any changes will be communicated through our website and will take effect immediately upon posting.